Factory warranty handled by Bali Vape

BaliVape is one of the few vape shops in bali that actually handles warranty claims.

Bali Vape works closely together with manufactures to be able to provide warranty as is provided by the manufacturers.
For all warranty claims the product needs to be in good physical condition and complete with original packaging, serial number, warranty card and purchase receipt.

User caused defects are not covered by warranty.

This page is still being developed further so that Bali Vape can serve its customers in the best and most up front way.

Joyetech : 3 months warranty on mods only. Warranty claim process takes 3-5 working days. Once approved by the factory Bali Vape will provide a replacement if the product is in stock. In case the product is not in stock it will provided when Bali Vape receives its next shipment.

Eleaf: 3 months warranty on mods only. Warranty claim process takes 3-5 working days. Once approved by the factory Bali Vape will provide a replacement if the product is in stock. In case the product is not in stock it will provided when Bali Vape receives its next shipment.

Lost Vape: 6 month warranty on DNA devices. The device will need to be send back to the manufacturer to be serviced. This process can take up to 90 days.

Think Vape: 6 month warranty on DNA devices. The device will need to be send back to the manufacturer to be serviced. This process can take up to 90 days.